Southern Homes of The Carolinas Inc. Testimonials

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"I asked a mutual friend if they were still in contact with a realtor they had spoke about a few years back. Shortly after our conversation I received a text from Willow Haverley. We introduced ourselves and established a friendly / professional report and set a time for an initial visit with my wife and I.The meeting went very well. Willow was very personable as well as sensitive to our needs. We discussed, at length the “what if’s” of the market, possible strategies to benefit from the hot market as well as the potential downsides before, during, and after the sell. She made sure we understood the process to sell our house was unique to us and she would advise strategies to compliment and advance the sale price of our home.We spent more than a little time discussing the provisions outlined in the revised NC realtor contract and made sure we received a copy of the signed contract.There are many substantive and meaningful examples of the positive outcomes we achieved under her guidance. I will share a major one.The market is very robust at the time of this review and just as finicky from one day to the next. My wife and I decided to initially list the property at the top of the market hoping to attract a buyer with deep pockets. Our property was 10 years old, approximately 4200 SQ ft and original construction with builders grade finishes. Our listing was live on Thursday, received 4 or 5 requests for showing, and the subsequent comments of those showings were lackluster at best. Willow and I had a conversation on pricing and other factors in the selling process 5 days into the selling process. I dropped the price by roughly 15%. Willow sent out notices to the field of agents. We received, I think, 9 request for showings the 2nd weekend and 2 offers for approximately 95% of original asking price. We accepted the offer Willow advised as the best offer which included a $20K due diligence check. We closed in 40 days or so with no meaningful contractional hurdles to recall.Throughout the process Willow went to great lengths to let us know she would always respond to any form of communication we initiated. Whether she was in town, out of town, on personal holiday, business trip, up to 10:00pm or as early as 6 or 7 in the morning. I tested her commitment to this standard and without fail, Willow always responded in a timely manner. It seemed like the standard was within minutes. Most of her responses were detailed within those minutes of waiting. If she was tied down with another client she would still respond to let me know her current status and shared when she would get back to me with the required details and then she did. To sum up Willows commitment to her craft as a realtor; if Willow tells you something she is going to do, she does it. She has a high degree of ability to work unsupervised. IMHO, in order to manage multiple projects you have to be highly competent, committed, and honest. Full stop!Some realtors have less than stellar business practices. Some of those practices are intentional and others may be from a lack of expertise and more importantly, average legal standards and questionable morals and ethics in general.Willow Haverley is a consummate professional in every meaning of the terms expertise, professional, way above average ethical demeanor, communicator, and an expert in the field of real estate and its peripheral support business groups.If you are looking to sell your real estate property the smart money would call Willow Haverley at your local Charlotte ReMax office. She will do an excellent job for you, without hesitation.Michael E. Edrington"
5 /5.0
by chefdujour646
"We cannot recommend Willow Heverley highly enough! After having a great experience, a friend suggested we work with a Willow as we started our house hunt. From our very first meeting, she was professional, knowledgeable, and genuinely invested in helping us find a home that was not only a good investment and met our needs, but also fulfilled most of the features we dreamed about having in a home.Willow expertly helped us navigate a frequently shifting market and consistently offered honest insights on homes and neighborhoods we toured. Even after missing out on a few homes, Willow stayed positive and committed to us until we finally found the right one. Her communication was top-notch: she kept us informed of updates and answered questions quickly—no matter how small—which gave us confidence at every step of the process.Thanks to Willow’s dedication and expertise, we not only found a home we love, but we also had a smooth, stress-free buying experience. If you're looking for someone who will go above and beyond, look no further than Willow Heverley. She will truly provide a 5-star experience from beginning to end!"
5 /5.0
by musikat19
"I would highly recommend Willow Heverley with RE/MAX Executive for your real estate needs in the Charlotte area. Willow brings in a wealth of knowledge and experience in the industry, which was tremendously helpful for our family. Her insights, assurances and tenacity were instrumental in getting our dream home in South Charlotte. While her personal pride in her work is obvious throughout the process. We truly recognize her dedicated efforts, as well as consistency in "going the extra mile." Thank you, Willow -- you're divine to work with!"
5 /5.0
by UNCWGrad777
"Willow did a great job, very quick response sent inquiry and got response within the hour (i believe even quicker), handled the buying of my new house, answered all my questions while going through the process. Would recommend her."
5 /5.0
by cullenoverholt
"As a first time buyer, Willow was beyond helpful in the process! She was always quick to respond and made suer that I understood everything along the way. I would recommend her in a heartbeat!"
5 /5.0
by Hayden McConnell
"Willow helped us secure a great home in the tightest market in recent memory. We lived three hours away and couldn't make trips as houses became available. The weekend we visited, all of the houses we were scheduled to see (both existing and new construction) went under contract. Willow quickly shifted to showing us neighborhoods where houses would likely become available so we could be ready. Three days after returning home, we had a virtual tour and went under contract for the perfect home. We paid the asking price and even got a little bit in closing costs. This can be directly attributed to a realtor who knew the market, understood her buyers and knew what was reasonable in price and concessions. We are grateful to have connected with Willow and will work with her again in the future!"
5 /5.0
by BethMG17325
"I would highly recommend Willow as a professional real estate agent. She was very helpful in this uncertain for Buyer’s market. She was able to find a house in the exact location we needed and convince the Seller to proceed with out offer."
5 /5.0
by Nadya
"Very knowledgeable. I haven’t sold, nor bought, a home in 30 years, and she was always available and would always answer and explain why and how things worked. Wonderful person, both to be around and professionally."
5 /5.0
by slacksforever
"My wife and I cannot recommend Willow enough. If it wasn't for her, there's no way we would have landed our dream house. We were looking for a home in an extremely competitive market, where many buyers were making sight unseen cash offers - something we were unable to do. Willow was able to arrange for us to see our house early and fortunately our offer was accepted. Willow was incredibly responsive and made us feel like we were a priority every time we interacted. We felt she had our best interests at heart and advocated for us during the negotiations in a skillful and professional manner. She was also helpful in recommending contacts for various services such as cleaning, deck, pool and fence installation. Her service is of the highest quality, and in addition she is a friendly, kindhearted person. We will definitely use her services again in the future and recommend her to friends and family."
5 /5.0
by AndrewM84
"Our experience with Willow was amazing. She made the process of buying and selling very easy. She was very responsive whenever we needed anything no matter the day or time. She had a lot of knowledge in the buying and selling process and got us exactly what we wanted in both. I would highly recommend Willow for anybody in need of an agent, she'll be the best one you can find."
5 /5.0
by user32188498
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